1) Overview: At YUZU, we strive for perfection. If you're not fully satisfied with your purchase, we're here to help. 2) Eligibility: Items must be unworn, in original packaging, and with all tags attached. 3) Timeframe: Returns are accepted within 30 days of delivery. 4) Non-Returnable Items: Custom lenses and sale items are final. 5) Exchanges: We offer one free exchange for a different style or fit. 6) Refunds & Processing: Once received, refunds take 5-7 business days to process to your original payment method. 7) Return Shipping: Customers are responsible for return shipping costs unless the item is faulty. 8) Damaged or Incorrect Items: Report any issues within 48 hours for a prompt replacement. 9) Final Sale & Promotional Items: Items marked 'Final Sale' cannot be returned or exchanged. 10) How to Start a Return: Visit our online portal with your order number to begin. 11) Contact Us: For assistance, email yuzusupport@gmail.com. All site content, including descriptions and images, is owned by YUZU or its licensors and may not be used without permission.